Privacy Policy
We are committed to transparency in how we handle and protect your data.
Effective Date
January 23, 2024
1. Introduction
This Privacy Policy explains how EduWala ("we," "us," or "our") collects, uses, and discloses information about you. This policy applies when you use our website, mobile applications, and other online products and services (collectively, our "Services"), or when you otherwise interact with us.
2. Information We Collect
We collect information you provide directly to us, such as when you create an account, enroll in a course, or contact us for support. The types of information we may collect include:
- Identity & Contact Data: Your full name, email address, phone number, and account credentials.
- Payment Data: Your payment card details and billing address, processed securely by our third-party payment processors.
- Academic Data: Your course progress, quiz results, mock test scores, and overall performance data.
- Technical & Usage Data: Your IP address, browser type, operating system, and how you interact with our Services.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services, including personalizing your learning experience.
- Process transactions and send you related information, including confirmations and invoices.
- Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you.
- Monitor and analyze trends, usage, and activities in connection with our Services to improve our AI models and platform performance.
4. How We Share Your Information
We do not sell your personal data. We may share your information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processors, cloud hosting providers). We ensure all third parties respect the security of your personal data and treat it in accordance with the law.
5. Your Data Protection Rights
Depending on your location, you may have certain rights under data protection laws, including the right to access, correct, or delete your personal data. You may also have the right to object to or restrict certain processing. To exercise these rights, please contact us using the details below.
6. Data Security
We implement a variety of security measures, including encryption and authentication tools, to maintain the safety of your personal information. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: privacy@eduwala.com